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Posted: Friday, February 16, 2018 12:26 PM

Job Description
This job is located in Palo Alto, CA
The Night Auditor is a key member of the Guest Services team and is responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues; handles both the duties of the front desk agent and some of the duties of the accounting department as well as assisting with all aspects of guest services.
:Candidate must have minimum 1 year hotel experience, Income Audit and/or Front Office.
:Excellent customer skills and cash handling experience required.
:High School Diploma or equivalent.
:Professional demeanor and appearance.
:Must have strong conflict resolution skills and MUST possess strong leadership, communication and relationship skills. (Must have clear, concise verbal and written communication skills.)
:Must be guest service focused, and understand expectations of hospitality demands.
:The ability to deal with internal and external guests with a high level of professionalism, tact and diplomacy.
:Previous cash handling experience is a plus.
:Proficient in MS Word/Excel and Power point is a plus.
:Bilingual is a plus.
:Must work well with others, be motivated, and display a positive energetic persona.
:The job requirements of the successful candidate will be a self:starter with a strong eye for details, results driven, possess strong interpersonal and administrative skills, and be a mentor.
:Excellent organizational skills are essential, must be able to multi task, have outstanding attitude, enthusiasm, and professionalism.
:Ability to work effectively in a team environment and with different levels of management.
:Must be results orientated with ability to be flexible. (May be required to work nights, weekends, and/or holidays.)
:Must possess initiative and high energy level.
:Ability to coordinate multiple activities.
:Outstanding hospitality skillspany Description
Pacific Hotel Management, LLC. is a privately:owned company specializing in the development and management of high quality hotels using a variety of franchise brands, combining a focused corporate administrative staff with a hands on management philosophy to operate profitable, well:maintained hotels. PHMs professional management team manages mid:market brands such as Courtyard by Marriott to extended:stay brands such as Residence Inn by Marriott and Homewood Suites by Hilton, to upscale brands such as Westin, Sheraton and InterContinental Hotels and Resorts. PHMs newest hotel, The Clement Hotel Palo Alto is an all inclusive luxury 23 one bedroom all suite property.


• Location: San Jose / South Bay

• Post ID: 97109407 sanjose is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018